Public Speaking: 10 Tips to Improve Public Speaking Skills

When I ask my audiences their number one challenge with public speaking, they overwhelmingly say, "to overcome the fear of public speaking." It's okay to have "butterflies." The key is how to get them organized, focused and flying in formation. Here are 10 tips for delivering a more powerful, persuasive presentation. Practice these techniques consistently to improve public speaking skills.

1. 95% of your success is determined before the presentation. Your audience will know if you didn't rehearse. Rehearsing, or "rehearing" yourself minimizes 75% of your nervousness. Rehearse standing up, or better yet, ask someone to videotape you. The camera will be your most objective ally. The more comfortable you become with your material via rehearsing, the more comfortable you will be with your body language.

2. Either memorize or "know cold" your opener and close. Two minutes each for an opener and a close is enough. The most important thing your audience will remember is your closing. Second most important thing they'll remember is your opener. Start with something attention grabbing, like a quote or statistic, which relates to your topic. Never start with, "Good Morning." It is obvious and boring.

Public Speaking: 10 Tips to Improve Public Speaking Skills

3. Public Speaking: 24 hours before your presentation:

A. Have a quiet dinner with a quiet friend. (This may or may not be your spouse!) You won't be as concerned about your public speaking skills if you can put your nervous system on glide.

B. The evening before, put your presentation on audiocassette as background noise one hour before retiring. Listen to your opener and close before bedtime as a review.

C. No massive changes 24 hours before. Nothing increases the fear of public speaking more than rewritting your material at the last minute. Impromptu speeches notwithstanding.

D. Visualize your presentation going smoothly and successfully. All Olympic athletes use this technique, and it works with public speaking as well.

E. Review your notes and visual aids the evening before. Your notes should only be "fast food for the eyes" in bullet form, and are NEVER read to the audience.

F. Eat a good high protein breakfast the morning of your presentation. Even if you're not speaking until that evening, feed your mind and body the proper fuel.

4. Before your presentation, check yourself in a full-length mirror. A dear friend of mine forgot to do this. During her keynote speech in front of hundreds, someone quietly pointed out that her skirt was tucked into her pantyhose!

5. Public speaking and purpose: When organizing your talk, define your purpose. Why are you there? Why are they there? Is this a sales presentation? A community watch group? If you present technical information, is this an information/knowledge transfer or a decision briefing? When presenting technical information make certain not to overload your audience with too much detail, or too much on each slide. Tailor your message. Define your objective.

6. Know your audience before designing your opener and close. It is imperative that you "speak the language" of your audience. What are their ages? Percentage of males/females? Are they highly technical or non-technical? Do they want to be there or is this mandatory? What are their expectations? If you are a scientist or engineer, speak to the "lowest common denominator." Technical presenters have a propensity to use a lot of technical jargon. Does the person in charge of funding understand the language?

7. Avoid using too many slides. Visual aids are wonderful tools as long as they're used to enhance the information. A common mistake is using the visual aids as the presentation. Look at the audience frequently to establish rapport and a connection. In almost every presentation, you are there to "sell" them not simply "tell" them. Do not look at your visual aids other than a quick glance, and never read them. Never turn your back on the audience to read slides. They will not look at your slides. Their minds will start to wander. Remember, you are your own best visual aid.

8. Good public speaking skills mean being prepared. As the saying goes, prior planning prevents predictably poor performance. Planning and preparation will reduce nervousness 75%. Again, your audience will know if you didn't rehearse. Consider hiring a public speaking coach. The dollars invested may well be worth their weight in gold.

9. The Q & A period and how to handle a hostile audience. The second most frequent comment I hear in my public speaking seminars is "What if they ask a question and I don't know the answer?" Or, "What if someone in the audience is a know-it-all and doesn't like me?" Avoid being argumentative. If you don't know the answer, ask if someone in the audience has the answer. Or, simply let them know when you will get back to them. Make certain you do. When you lie you die. It destroys your credibility.

10. Variety and venue. Variety serves as a "wake up call" to your audience. Examples of adding variety: humor, relevant stories, quotes, voice inflection, paired and group activities, pauses, audience participation in the question and answer period, and slides or other multimedia. As for your venue, are your visual aids appropriate to your size of audience? Will everyone be able to see them?

Lastly, make sure to confirm the time, date, and place with the appropriate contact person. If possible, arrange to see the room ahead of time so you can practice visualizing in the exact location of your presentation. At the minimum, arrive at least one hour ahead of time. To improve public speaking skills, and overcome nervousness, nothing works like being prepared.

Copyright 2006 Colleen Kettenhofen

Public Speaking: 10 Tips to Improve Public Speaking Skills
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Colleen Kettenhofen is a motivational speaker, workplace expert, & co-author of "The Masters of Success," as featured on the Today Show, along with Ken Blanchard and Jack Canfield. http://www.ColleenSpeaks.com Topics: leadership, management, difficult people, success, public speaking. To order the book, or for free articles and newsletter visit http://www.ColleenSpeaks.com You are free to reprint or repost this information provided Colleen Kettenhofen's name and website is provided with the article.

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Public Speaking: 9 Characteristics Of The Greats

There's more to speaking than sharing a few words. Here are the top nine characteristics of public speakers that you can use too

1. Solid Content. Even a person lacking charismatic gifts can develop solid content. Always share something the audience finds valuable to their lives.

2. Humorous. It's hard to hate someone you laugh with. The best speakers find a way to get people smiling early in the program. It opens hearts and makes the group receptive. You don't have to be hilarious, just humorous.

Public Speaking: 9 Characteristics Of The Greats

3. Organized. There's no excuse for rambling through a presentation. Have your notes structured in way that keeps you on pace and on target. Listeners should feel they received a message that made sense and was easy to remember.

4. Approachable. Some speakers try to get in and get out as fast as possible, but the audience likes to know the speaker is available an approachable. One of the best ways to make a good impression is to get to the event early and meet people as they come in.

5. Authenticity. It's said that honest arrogance is preferred over false humility. We all want to know people are being honest with us and that what we see is what we get. Be true to yourself and others by being the same around everyone. That way you don't feel like one person in front of an audience and another person at other times.

6. Growing. Great speakers continue to grow in the knowledge and application of the craft. They don't rest when reaching a particular level. Instead they continue to stretch and become better.

7. Giving. The best in this profession give without expecting return. Most big name speakers give anonymously to the charities and organizations they cherish. This giving attitude in private creates warmth and welcome in public.

8. Natural. Last night I actually watched BookSpan for the first time. I've flipped by before and mostly viewed it as a cure for insomnia. However, Walter Isaacson author of Benjamin Franklin An American Life was speaking. Having read the book I wanted to see how well he presented the material. He did a great job. I got the impression that he would be the same off the podium as he was in front of the microphone. A great example of natural expression.

9. Passionate. Speaking transfers energy with words. The more passion passes through the message the greater the chance of it being remembered and applied. No one has ever said, "I sure hope the speaker is boring." Instead they like to say things like, "Wow! She sure was excited about her message."

Public Speaking: 9 Characteristics Of The Greats
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Paul Evans is the creator of Great Public Speaking. He has helped over 30,000 speakers and presenters. http://www.GreatPublicSpeaking.com.

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Nonverbal Communication in Business

There are five key elements that can make or break your attempt at successful nonverbal communication in business:

Eye contact Gestures Movement Posture, and Written communication

Let's examine each nonverbal element in turn to see how we can maximise your potential to communicate effectively...

Nonverbal Communication in Business

Eye contact

Good eye contact helps your audience develop trust in you, thereby helping you and your message appear credible. Poor eye contact does exactly the opposite.

So what IS 'good' eye contact?

People rely on visual clues to help them decide on whether to attend to a message or not. If they find that someone isn't 'looking' at them when they are being spoken to, they feel uneasy.

So it is a wise business communicator that makes a point of attempting to engage every member of the audience by looking at them.

Now, this is of course easy if the audience is just a handful of people, but in an auditorium it can be a much harder task. So balance your time between these three areas:

slowly scanning the entire audience, focusing on particular areas of your audience (perhaps looking at the wall between two heads if you are still intimidated by public speaking), and looking at individual members of the audience for about five seconds per person.

Looking at individual members of a large group can be 'tricky' to get right at first.

Equally, it can be a fine balancing act if your audience comprises of just one or two members -- spend too much time looking them in the eyes and they will feel intimidated, stared at, 'hunted down'.

So here's a useful tip: break your eye-to-eye contact down to four or five second chunks.

That is, look at the other person in blocks that last four to five seconds, then look away. That way they won't feel intimidated.

Practice this timing yourself, away from others. Just look at a spot on the wall, count to five, then look away. With practice you will be able to develop a 'feel' for how long you have been looking into your audience member's eyes and intuitively know when to look away and focus on another person or object.

When focusing on individual members in a large meeting or auditorium, try and geographically spread your attention throughout the room. That is, don't just focus your personal gaze (as distinct from when you are scanning the room or looking at sections of the room) on selected individuals from just one part of the room. Unless you are specifically looking to interact with a particular person at that moment of your presentation, select your individual eye-contact audience members from the whole room.

Gestures

Most of us, when talking with our friends, use our hands and face to help us describe an event or object - powerful nonverbal aids.

We wave our arms about, turn our hands this way and that, roll our eyes, raise our eyebrows, and smile or frown.

Yet many of us also, when presenting to others in a more formal setting, 'clam up'.

Our audience of friends is no different from our business audience — they all rely on our face and hands (and sometimes legs, feet and other parts of us!) to 'see' the bigger, fuller picture.

It is totally understandable that our nervousness can cause us to 'freeze up', but is is in our and our communication's best interests if we manage that nervousness, manage our fear of public speaking, and use our body to help emphasise our point.

I found that by joining a local Toastmasters International club I was rapidly able to learn how to 'free up my body' when presenting to others.

Movement

Ever watch great presenters in action — men and women who are alone on the stage yet make us laugh, cry and be swept along by their words and enthusiasm?

Watch them carefully and you'll note that they don't stand rigidly in one spot. No, they bounce and run and stroll and glide all around the stage.

Why do they do that?

Because they know that we human beings, men in particular, are drawn to movement.

As part of man's genetic heritage we are programmed to pay attention to movement. We instantly notice it, whether we want to or not, assessing the movement for any hint of a threat to us.

This, of course, helps explain why many men are drawn to the TV and seem transfixed by it. It also helps explain why men in particular are almost 'glued' to the TV when there is any sport on. All that movement!

But to get back to the stage and you on it... ensure that any movement you make is meaningful and not just nervous fidgetting, like rocking back and forth on your heels or moving two steps forward and back, or side to side.

This is 'nervous movement' and your nervousness will transmit itself to your audience, significantly diluting the potency of your communication and message.

So move about the stage when you can — not just to keep the men in the audience happy, but to help emphasise your message!

Posture

There are two kinds of 'posture' and it is the wise communicator that manages and utilizes both.

Posture 1

The first type of 'posture' is the one we think of intuitively-the straight back versues the slumped shoulders; the feet-apart confident stance verses the feet together, hand-wringing of the nervous; the head up and smiling versus the head down and frowing.

And every one of the positions we place the various elements of our body in tells a story—a powerful, nonverbal story.

For example, stand upright, shoulders straight, head up and eyes facing the front. Wear a big smile. Notice how you 'feel' emotionally.

Now-slump your shoulders, look at the floor and slightly shuffle your feet. Again, take a not of your emotional state.

Notice the difference?

Your audience surely will, and react to you and your message accordingly.

A strong, upright, positive body posture not only helps you breath easier (good for helping to calm nerves!) but also transmits a message of authority, confidence, trust and power.

If you find yourself challenged to maintain such a posture, practice in front of a mirror, or better yet join a speaking club like Toastmasters International [http://www.toastmastersa.org/champion/index.html].

Posture 2

The second type of 'posture' comes from your internal mental and emotional states.

You can have great body posture but without internal mental and emotional posture your words will sound hollow to your audience.

For example, the used car salesman at 'Dodgy Brothers Motors' might have great body posture and greet you with a firm handshake, a steady gaze and a friendly smile. But if in his heart he is seeing you as just another sucker then sooner or later his internal conflict between what he says and what he really thinks will cause him to 'trip up'.

His body will start betraying his real, underlying intentions and you'll start to feel uncomfortable around him, even if you can't figure out why.

But, if that same used car salesman had a genuine desire to help you find the right car for you, and he puts your needs before his own, then his words and actions will remain congruent (in harmony) with his underlying intentions and you will trust him, even though you might not be able to identify why.

I have seen some supposed 'self help' gurus who don't actually practice what they preach. Consequently their words ring hollow to me and their books, cds, dvds and training materials remain unpurchased.

I have met salesmen and women who don't actually make the money they claim to make in their 'fabulous business opportunity', and while their words are practiced and polished, and their body posture is 'perfect', their words ooze like honeyed poison frm their lips and I remain unconvinced.

This second type of 'posture' is fundamentally tied to truth and honesty. It is about 'walking the talk' and being who you say you are.

It's about not trying to sell something you don't believe in or use yourself. It's about not trying to pass yourself off as an expert when all you've ever done is read a book on the subject.

It's all about making sure that your words and your intentions are underpinned by truth and honesty. Because all of us, no matter how polished a presenter we might be, are at the mercy of our body and its ability to 'tell the truth' in spite of what our lips might utter. Nonverbal clues rule!

Written communication

I could spend a lifetime writing about the art of written communication.

There is an art (and also a science) that can be learnt with diligence and practice. To write too formally; to write too informally; to write too briefly; to write too lengthily...

My first suggestion would be to avail yourself of one of the following three books, each of which is absolutely brilliant at giving you the skills and insights into effective business writing:

The Business Style Handbook: An A-to-Z Guide for Writing on the Job with Tips from Communications Experts at the Fortune 500 by Helen Cunningham and Brenda Greene The Elements of Business Writing: A Guide to Writing Clear, Concise Letters, Memos, Reports, Proposals, and Other Business Documents by Gary Blake and Robert W. Bly Effective Business Writing: Strategies, Suggestions and Examples by Maryann V. Piotrowski

From persuasive memos to complaint letters, sales letters to executive summaries -- these exceedingly useful guides help you to write clearly and in an appropriate format, style and tone. Each book has numerous examples that show how to overcome writer's block, organize messages for maximum impact, achieve an easy-to-read style, find an efficient writing system and much more.

In conclusion...

There are five key elements that can make or break your attempt at successful nonverbal business communication:

Eye contact
Gestures
Movement
Posture, and
Written communication

Nonverbal communication in a business setting requires not only recognition of these elements, but confidence in meeting their challenges.

Good luck and remember to communicate with passion!

Nonverbal Communication in Business
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How to Become More Confident - 10 Ways to Build Your Confidence

What is confidence, if not the difference between feeling like the sky's the limit and the world is out to get you? Having enough self-confidence can often be the "make or break" deal when it comes to securing a job, striking a business deal or even a matter as simple as asking someone out on a date. The key to successfully becoming more confident about yourself is how others perceive you through your own self-perception. Yes, this means, if you see yourself as an attractive, capable and energetic person, the others will see you the same way too.

Of course, there are many factors beyond your control in this world, but there are also many things that you can do on your own to give yourself more confident in preparation to go "get the gold". Follow these 10 tips for how to become more confident instantly, and you'll be able to face the world without worries.

Dress To Impress

How to Become More Confident - 10 Ways to Build Your Confidence

No, it's not cliché. Your appearance matters most to you and if you feel unattractive or dowdy, you'll give out that perception to the world. Dress smartly, not just by concentrating on your clothes, but also by paying attention to proper grooming. If you can't afford to buy expensive clothes all the time, don't. Cut the buying in half, but spend twice as much as you would normally, to buy high-quality clothes. In the long run, this reduces your expenditure on clothes, because high-quality clothing lasts longer and give a better impression,.

Brisk Walking

People who are confident walk faster and more energetically, because they feel important enough to hurry from place to place. They have people to meet, places to go to and have generally have a full agenda. So, even if you are in no hurry, add a little sprint to your walk and you'll instantly feel very confident and purposeful.

Good Posture

Remember the days when our grandmothers would yell at us to "stand up straight and don't slouch"? Well, they had a good reason to do so. A person without any confidence can be spotted a mile away because of the way they carry themselves - never looking up, huddled and ambling along, it's quite apparent they don't see any importance in what they are doing.

Advertise Yourself

Not literally, of course. Record or write a small speech about your positive attributes and read it or listen to it whenever you feel down and low. It's a great way to give yourself some confidence boosting.

Focus On Gratitude

The more you think about what you don't have, the less confident you'll become. Instead, always focus on what you do have, the positive sides of your appearance, character and abilities. Feel gratitude towards what you've been given and able to achieve.

Compliment Other People

We tend to project our negative feelings towards ourselves through insulting others and gossiping about them. Refuse to engage in such time-wasting activity and instead, start complimenting everything good about any person. When you look for the best in others, you'll gradually be able to see the best in yourself too.

Go Right To The Front

Whether you are at a lecture, conference or even church, if you have the tendency to go sit at the back, you are afraid to be noticed. This is a baseless fear, so take courage and go right to the front of an assembly.

Speak Up

Hiding like a mouse while in open discussions? Don't; speak up, join in the conversation. Unlike your belief, you won't say anything stupid. Most people battle with this notion in fear of public speaking, but it has not real cause, because unless you speak up, your issues will never get resolved. Public speaking will always contribute to increasing your confidence.

Exercise

Boost your energy by working out at least 3 times a week. It'll give you the energy and the "looking-good" confidence, so you can face the world with your head held high.

Contribute To Society

All too often, we as humans, are wallowing in self pity and desire. By concentrating on helping others and making a difference other people's lives, you have less time to think about your own self-perceived faults, which in turn helps to build confidence.

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Thank You Note Samples - Ready to Copy Thank You Note Samples You Can Use Today

One of the most powerful phrases in the human language is "thank you." If you have heard about The Secret and the Law of Attraction it is easy to see the benefit of thank you notes. In short, the more you show your appreciation, the more you will have to appreciate.

I have assembled the five most requested thank you note samples from my website for your personal and business needs.

Personal Thank You Note Samples

Thank You Note Samples - Ready to Copy Thank You Note Samples You Can Use Today

For formal gift-giving occasions such as weddings, baby showers, funerals, first communion, christening, and bar mitzvahs, a thank you note is considered standard etiquette. You will avoid hurt feelings, and kick start you karma by sending your thank you note today.

Thank You for the Gift

o Dear ___________,

Thank you for the lovely (insert specific gift). I will think of you every time I use it. Your thoughtfulness made my (insert occasion such as birthday, wedding or graduation) all the more special. Thanks again.

Love, (or Sincerely)

Your Name

Thank You for Party Attendance

o Dear ___________,

Thank you for coming to my (insert occasion such as birthday, wedding or retirement) party. I am so glad you came. It would not have been as much fun without you. Thanks again.

Love,

Your Name

Business Thank You Note Samples

Saying thank you in business keeps your customers coming back. You spend a lot of money getting them to choose you. Showing your appreciation for their business is an inexpensive tool you cannot afford to miss out on.

Sales Thank You Notes

For Service

Dear Mr./Ms _________

Thank you for choosing our (insert service such as dry cleaning, floor care, ) service(s). In today's competitive market place, we appreciate you have many choices for your (insert service) needs. We pride ourselves on honoring our customers, and our continued commitment is to provide you with the personal, prompt and professional service you deserve. We look forward to serving you. Thanks again.

Sincerely,

Your Name

For Product

Dear Mr./Ms _________

Thank your for your business. We know that in today's competitive market place, customers have many choices when purchasing a/an (insert product). We appreciate you choosing our high-quality (insert product) and know you made the best choice. Our continued reputation as one of the top retailers (or wholesalers, distributors, etc.) in the (insert type) industry rests with each and every customer. (Insert name of your business or store) stands behind our quality products, and we want to let you know we are here if you need us. Should you, a family member or friend, have need for a/an (insert product), please do not hesitate to have them contact us. Thanks, again.

Sincerely,

Your Name

Naturally, these thank you note samples may not cover all of your needs. For more free thank you note samples like these visit: www.my-thank-you-site.com

Here a few tips for your thank you notes:

o Send your notes as soon as possible. (But it's never too late to give thanks)

o Hand-write your personal thank you note. You may type your note for business thank you notes on your company stationary.

o Mailing your thank you note is better than E-mail, however, and E-mail is better than no thank you at all.

Use one of these thank you note samples today, and you are guaranteed to discover you have that much more to be thankful for.

Thank You Note Samples - Ready to Copy Thank You Note Samples You Can Use Today
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Christy Murphy is the founder of http://www.my-thank-you-site.com which provides find free thank you note samples for all occasions such as job interviews, workplace, weddings, baby showers, funerals along with with thank you quotes, poems and gratitude tips for your thank you cards and letters.

She is a writer, public speaker, and comedian, who has been featured on numerous television shows including CNN's Showbiz Today, Australia's Seven News, and CBS News in the U.S. Thank you for reading her bio.

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Public Speaking - Delivery Or Content, Which is Most Important?

When making a presentation, is it the content of your talk or your delivery of it that will contribute the most to the success of your talk? In short, the answer is both.

Many presenters have been misled by presentation skills trainers into thinking that delivery is all-important. This is based on a misunderstanding of research carried out by Albert Merhabian into face-to-face communication. Merhabian concluded that the impact of your message is delivered by:

Words 7% - Tone of voice 38% - Body language 55%

Public Speaking - Delivery Or Content, Which is Most Important?

Taking this research at face value, many presentation skills trainers therefore argue that what you say is relatively unimportant compared to how you sound and how you look. Undoubtedly it is true that if you look very nervous and mumble in a monotone voice, the audience will probably not listen to what you are saying. However, if you want to give a presentation that achieves something and is valued by the audience, this is a dangerous conclusion. The research really applies to the emotional nature of communication. For example, if I told you I was happy, but I looked and sounded sad, you would not believe my words (7%), but would instead believe my tone of voice and body language (93%).

To be truly successful, your presentation has to provide value to your audience. If you audience does nothing differently as a result of listening to your talk, my argument is, what was the point of you giving the talk? If the world is the same at the end of your talk as it was before your talk, what was the point in giving it?

To provide value then, your talk has got to achieve something and to do that it must have the right content. It is no use just having a 'topic' to talk about, you need to have a mission! For example, don't give talks just to provide information. So many presenters just tell their audience about what they do. No audience will be interested in this and consequently will do nothing as a result of listening to it. The audience are only interested in one thing - 'What's in it for me'. So don't tell them what you do, tell them what you can do for them.

Once you have sorted out your content, you can then work on the delivery. To keep people's interest you need to vary your tone of voice, just as you do in normal conversation. If you feel strongly about something we need to 'hear' that it's important to you, as well as take on board the words. The answer to presenting with emotional variety is to keep your language very simple. If you use formal or complex language, you will become so concerned with getting your words out fluently that you will sound serious and lacking in emotional variety.

You also need to look and sound confident. Have a strong 'mission' for your talk and keeping the language simple will make it far more likely that you will be more confident in your delivery. To make it even easier to deliver your messages, try to wrap as many of your messages as possible into stories or examples. Don't give abstract examples; make them real, add some human interest and if you can, some humour as well.

So, by keeping to a few simple messages that provide value to your audience, you give yourself a chance to deliver them with confidence and emotional variety and achieve something by getting the audience to do something as a result of listening to you.

Public Speaking - Delivery Or Content, Which is Most Important?
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